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Awash Bank Invitation for Bid to create an IVR (Interactive Voice Recording) for Awash Bank’s Contact Center to be produced in different Languages.

Awash Bank

Invitation for Bid to create an IVR (Interactive Voice Recording) for Awash Bank’sContact Center to be produced in different Languages.

1.         Awash Bank invites sealed bids from eligible bidders for the preparation of a Voice Recording or IVR (Interactive Voice Recording) in four languages for the Contact Center’s use.

2.         Bidding will be conducted in accordance with the open tendering procedure contained in the directive of Awash Bank and other relevant laws of the country, and it is open to all eligible bidders.

3. A complete bidding document shall be obtained from Marketing and Communication Directorate of Awash Bank located at Awash Towers Insurance Side 12th floor during office hours starting from January 21, 2019 up to February 09, 2019.

4. Bidders must present Copy of renewed Trade license, VAT registration certificate and TIN certificate.

5. Bid must be accompanied by a bid bond amount of Birr 10,000 (Ten thousand) in the form of CPO

6.Bid document must be presented with sample recording using the selected personality voice on or before February 09, 2019 atAwash Bank Marketing & Communication Directorate.

7. Interested and eligible bidders may obtain further information from the office of Marketing and Communication Directorate Tel: 011-5570167/70.

8. Failure to comply with any one of the conditions stated from 3 to 6 aboveshall   result in automatic rejection of the bidder’s proposal.

9. The Bank fully reserves the right to accept or reject the bid either partially or fully.    

Awash Bank

Awash Tower/right side/12th floor room No 12-06

Office / Tel – 0115570167 /70

Addis Ababa, Ethiopia