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Family Guidance Association of Ethiopia Bid Announcement for upgrading SMART CARE application

Family Guidance Association of Ethiopia

Bid Announcement for upgrading SMART CARE application


Established in 1966, Family Guidance Association of Ethiopia (FGAE) is one of the prominent non-governmental organizations in Ethiopia that has been contributing to the national effort to meet the high unmet need for reproductive health services in the country for close to half a century. 

Smart Care is an electronic health record software application. It has registrations several modules, including, pharmacy, laboratory, tuberculosis, pediatrics, OPD, Inpatient, HIV/AIDS, MCH, ANC, postpartum, labor & delivery, finance and HMIS/administration modules.

As part of the ongoing effort to systematically upgrade the existing smart care system at ten sex worker friendly clinics of FGAE based on the new FGAE DHIS2 data, donor, and partners requirement, FGAE wants to Upgrade the existing SMART CARE application.

To this end, the association would like to hire qualified consultants to undertake system upgrade work of FGAE SMART CARE software for FGAE.

Description of the Assignment

The main purpose of the consultancy work is to upgrade the existing Smart Care System at the ten sex worker friendly clinics based on the new FGAE DHIS2 data requirement, donor  and partner needs

Interested consultants / suppliers can participate in the bid to offer the service as per a Terms of Reference (ToR). Applicants can collect the ToR within 21 days beginning the advertisement date at FGAE, Head Office Room no. 303 (Addis Ababa) at a non-refundable fee of birr 50.

Application procedure

All bidders are required to submit separate technical and financial proposals in sealed and stamped envelopes (two copies each) at the FGAE, Head Office (Addis Ababa) before November 12, 2018 at 12:30 (Lunch time).  Bid proposal shall be accompanied by a bid security of 1% of the bid amount in the form of CPO or bank guarantee.


Applicants are required to fulfill the following minimum requirement:

  • They should be legally registered ;
  • They should have TIN&VAT registration certificate;
  • They should be able to provide organizational profile and the CVs of individuals who are going to take part in the assessment;
  • They should have a mix of expertise from health Information technology and other relevant fields
  • And they should have a good deal of experience in electronic health care  record software application (SMART care system).

The bid will be opened on November 12, 2018 at 2:00 PM (After lunch) at FGAE Head Office Hall (Addis Ababa) in the presence of bidders who are willing and able to attend the opening.

FGAE reserves the right to partially or fully cancel the bid.

For more information, Compliant and / or  questions

Family Guidance Association of Ethiopia (FGAE),

Debre Zeit Road, Meskerem Mazoria (Ritchie Area)

Tel. 251 (11) 467 2300,  251(11) 4671723

Addis Ababa, Ethiopia